As a Desktop Support Analyst servicing clients across the Dallas metroplex – a large area, indeed – I do a lot of driving throughout the week. This is rarely at my leisure; time is usually of the essence, and I… Read More ›

Month: July 2017
Speaking Your Customer’s Language.
Back when I was a wee lad serving in the US Air Force as a meteorologist, a common part of my job was delivering Flight Weather Briefings to pilots – letting them know what to expect weather-wise on their planned… Read More ›