Author Archives

• Phishing and the Human Factor.

  By Austin on 6 May 2019

  

  Phishing remains, despite widespread knowledge and precaution, one of the most prolific and successful of all crooked methods used to gain access to your accounts and/or sensitive data. While many know the risks, far fewer seem to comprehend just how… Read More ›

• 3 Tips to Improve New User Onboarding.

  By Austin on 28 Apr 2019

  

  New user onboarding; for many IT professionals, such a rote task that it almost doesn’t seem worth discussing. New hire, new user, new computer, new account, blah blah blah… It’s as if we’re discussing proposed improvements to the peanut butter… Read More ›

• Knowing Your Active Directory Environment.

  By Austin on 31 Mar 2019

  

  A topic I return to frequently is what I call “IT Epistemology” – what do we know about our IT environment, and how do we know it? It’s one thing to have a general working knowledge of this system or… Read More ›