The WannaCry/Crypt attacks were a major wake-up call to the IT world that we are highly vulnerable when we’re careless. The ransomware attack should theoretically have failed, because the most recent Windows updates released a full month or two before… Read More ›
The IT Philosopher
Metrics and Measurements: The Do’s and Don’ts.
“Don’t look back.” That’s a popular phrase often used to inspire confidence in your decisions. While that might be good personal advice, it’s terrible business advice. Where business is concerned, the opposite is true: “Look back often.” Looking back is… Read More ›
Understanding Value: The IT Service Perspective.
One of the greatest economic breakthroughs in history was this: the realization that value is imputed, not intrinsic. This stems from a debate that has gone on for as long as scholars have studied the concepts of trade and production:… Read More ›